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Free PDF Quiz 100-140 - Cisco Certified Support Technician (CCST) IT Support Accurate Latest Study Guide

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Cisco Certified Support Technician (CCST) IT Support Sample Questions (Q181-Q186):

NEW QUESTION # 181
An engineering firm is evaluating new software for CAD and 3D modeling that specifies 16 GB of RAM as the recommended requirement. The IT department is considering three different models of laptops.
Which laptop model should they choose based on RAM specifications?

A. Laptop with 12 GB of RAM
B. Laptop with 8 GB of RAM
C. Laptop with 32 GB of RAM
D. Laptop with 16 GB of RAM

Answer: D

Explanation:
Correct Answer. C. Laptop with 16 GB of RAM For CAD and 3D modeling software that recommends 16 GB of RAM, choosing a laptop with exactly 16 GB ensures the software can run effectively without unnecessary expenditure on excessively high specifications.
Option A is incorrect because 8 GB of RAM is below the recommended requirement and may result in slower performance and inability to handle complex tasks efficiently.
Option B is incorrect because 12 GB of RAM, while closer to the recommendation, still falls short of the optimal requirement needed to ensure peak software performance.
Option D is incorrect because although 32 GB of RAM would offer excellent performance, it is not cost- effective given the stated requirements and may represent unnecessary spending

NEW QUESTION # 182
A software development team is preparing to install a new development environment that requires 100 GB of free disk space. The current system shows only 85 GB available. What is the most immediate action to meet the space requirement?

A. Archive old projects to an external drive
B. Partition the existing hard drive to create additional space
C. Use disk cleanup tools to remove temporary files
D. Upgrade the physical hard drive to a higher capacity model

Answer: D

Explanation:
Correct Answer. B. Upgrade the physical hard drive to a higher capacity model Upgrading to a higher capacity hard drive is the most straightforward and reliable solution to ensure that there is enough disk space for the new development environment, avoiding the risk of running out of space during critical tasks.
Option A is incorrect because archiving can take time and may not free up enough space quickly.
Option C is incorrect because while removing temporary files can free up some space, it is unlikely to recover 15 GB needed to meet the installation requirement.
Option D is incorrect because partitioning does not increase the total amount of available disk space; it merely allocates it differently.

NEW QUESTION # 183
A user reports that their USB-connected headphones are not producing any sound on their workstation, although the headphones are recognized by the computer.
What is the most likely action to resolve this issue?

A. Update the motherboard BIOS
B. Replace the USB cable of the headphones
C. Install a different media player software
D. Check the sound settings to ensure the headphones are set as the default audio device

Answer: D

Explanation:
Correct Answer. B. Check the sound settings to ensure the headphones are set as the default audio device Often, the issue is that the headphones are not set as the default playback device in the sound settings, preventing them from playing audio even though they are recognized by the system.
Option A is incorrect. If the headphones are recognized by the computer, the USB cable is likely functioning properly.
Option C is incorrect. BIOS updates are generally not related to specific peripheral issues like headphone functionality.
Option D is incorrect. The media player software would not affect the recognition or settings of headphones at the system level.

NEW QUESTION # 184
A technician is troubleshooting an issue where only one side of a pair of headphones is working when connected to multiple devices.
What is the most likely cause of the problem?

A. The audio balance settings are incorrect
B. The headphone jack is dirty
C. The devices need an audio driver update
D. The headphones have a damaged wire

Answer: D

Explanation:
Correct Answer. B. The headphones have a damaged wire If the problem persists across multiple devices, it suggests a hardware issue with the headphones themselves, most likely a damaged wire, which is a common cause of one-sided audio output.
Option A is incorrect. Incorrect audio balance would likely affect all devices in the same way if changed, but this setting is often device-specific and should not be consistently incorrect across multiple devices.
Option C is incorrect. Driver updates would affect device performance but wouldn't consistently cause one-sided audio issues across multiple devices.
Option D is incorrect. A dirty headphone jack could cause connectivity issues, but this would typically affect audio output intermittently rather than consistently on one side only.

NEW QUESTION # 185
What is the best practice when sending emails containing PII within the company?

A. Encrypt the email to protect the data in transit
B. Use a general password for encryption that all employees know
C. Send the email without special measures if it is within the same company
D. Copy all relevant personnel to ensure transparency

Answer: A

Explanation:
Correct Answer. A. Encrypt the email to protect the data in transit Encrypting emails containing PII ensures the data remains protected from unauthorized access, adhering to best practices for data security and compliance with company policies.
Option B is incorrect because sending sensitive data without protective measures can lead to security breaches.
Option C is incorrect because using a general password dilutes the effectiveness of encryption.
Option D is incorrect as copying unnecessary personnel could lead to excessive exposure of sensitive data.

NEW QUESTION # 186
......

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